Increased web site traffic is now, more than ever, about relationships. Web traffic strategies today are personal and I think this is very exciting news. Those internet relationships you cultivate through blogging, social media networking, great web design and compelling web site content have an enormous impact on the number of people who visit and peruse your site. Read the rest of this entry »
Archive for March, 2009
Personalization Generates Increased Web Site Traffic
5 Reasons Your Business Should Play Fair (even though the other kids don’t have to)
It’s competitive out here and some of the things businesses do to acquire new business are just plain wrong. You’ve seen it before – maybe you have been tempted to participate. A few untruths here, a dash of jargon there, mix in some fear and before you know it, unethical businesses who shouldn’t be doing well appear to be doing great! So why should you play fair when all the other kids don’t have to? Read the rest of this entry »
Customer Service – It Lives! It Lives!!
I know you’ve felt the pain – the torturous discomfort created by long voice mail systems. After you make your choices and punch in your account number the next thing you hear is “Your wait time is 15 minutes!” And your pain doesn’t end there – oh no. That’s because when you finally get to speak with a human, the human is a tired, bored, possibly outsourced “customer service representative.” Oddly enough, you find yourself repeating yourself, even arguing with this person. They aren’t helping you! Your head pounds and your back aches as your watch your precious time evaporate. Read the rest of this entry »
Web Site Design : Choosing a Designer (in Gettysburg, York, Camp Hill, and Hanover PA)
By Catherine Lockey, CEO of www.oz2designs.com
Your web site is your global storefront and your most valuable marketing tool. You simply cannot entrust the creation of this invaluable asset to just anyone. That’s why I’ve created an essential list of questions for business owners to use when interviewing prospective design companies.
How do I Know Who to Choose?
The best web design company is a “Jack of All Trades.” Great web design requires design expertise, technical expertise, writing expertise, marketing expertise, and good customer service practices. Important: No one of these elements is most important. All are equally important. Read the rest of this entry »





