Tag Archives | small business

Customer Service – It Lives! It Lives!!

By on March 17, 2009 in business ethics, customer service, Leadership

know you’ve felt the pain – the torturous discomfort created by long voice mail systems. After you make your choices and punch in your account number the next thing you hear is “Your wait time is 15 minutes!” And your pain doesn’t end there – oh no….

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Chapel-Ridge Meat & Mercantile, Inc. Logo

Anatomy of a Logo

By on November 18, 2008 in graphic design, Logo Design

                    I lean back in my chair just in time to catch a glimpse of SurlyE stomping by with her sauerkraut stained mitts clenched in anger, eyes in a squint of focused disbelief. So, I had to ask, “What has our gruff but loveable waif in [...]

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